Last updated: October 2026
This notice explains how Whole Body By Design, LLC handles the personal and health information you share as a coaching client. It adds to the store's general Privacy Policy, which covers website visits, purchases and cookies.
What I collect from coaching clients
- Contact details: your name, email, phone number and address.
- Health and lifestyle information you choose to share: food logs, sleep, activity, symptoms, goals, health history, medications, injuries and lab results.
- Coaching records: notes from our sessions, your plans, and your progress.
- Your signed agreement: your typed name, the date and the version you agreed to.
Orders are handled through Shopify. If you pay by Zelle or Venmo, that service processes your payment under its own terms. If card payments are added later, they will be processed by Shopify, and I will never see or store your full card number.
How I use it
Only to coach you: to build and adjust your plans, track your progress, schedule appointments, communicate with you, process payments and keep the records a business is required to keep.
Who sees it
- I never sell your information, and I never share your health information for advertising.
- I use trusted services to run my business, including Shopify (store, payments and accounts) and Google Workspace (email, calendar and documents). They store information on my behalf under their own security and privacy terms.
- I will share your information with anyone else, including your doctor, only with your permission, unless the law requires it or there is a serious and imminent risk of harm.
- Your story, photos or results are never published without your separate written permission. See the Testimonial & Story Release.
HIPAA
I am a health coach, not a healthcare provider, so coaching is not covered by HIPAA. I still treat your health information as confidential and protect it with reasonable safeguards, including password-protected accounts and two-step verification where available.
How long I keep it
I keep coaching records for up to 3 years after coaching ends, then delete them, unless the law requires me to keep them longer. Signed agreements and payment records are kept as long as needed for legal and tax purposes.
Your choices
You can ask to see, correct or delete your information at any time, or to receive a copy of your signed agreement. You can unsubscribe from marketing emails using the link in any email. Email elizabeth@wholebodybydesign.com and I will respond within 30 days.
Whole Body By Design, LLC · 3218 E Bell Rd, PMB 2047, Phoenix, AZ 85032